This Privacy Policy explains how Sinqlo (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our website and web app (collectively, the “Service”). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
1) Who We Are (Data Controller)
Controller: Sinqlo
Address: Kristalli 1, Ioannina, Greece
Email: info@sinqlo.com
2) Scope
This policy applies to visitors and registered users of our Service. It covers data collected via our website, app pages, forms, and integrations we use to operate the Service.
3) What Data We Collect
3.1 Account & Authentication Data
- Google Sign-In (OAuth): When you choose to sign in with Google, we receive your Google account basic profile information (e.g., name, email, profile photo) and a unique identifier, as authorized by you. We do not receive your Google password.
- Credentials & Sessions: We store tokens/IDs necessary to maintain your session securely.
3.2 Content You Upload
- Logos and brand assets, filenames, metadata, and settings you choose in the app.
3.3 Usage & Device Data
- Analytics (Google Analytics 4): Page views, events, device type, browser type, approximate location (derived from IP), referral sources, and app interactions. IP addresses may be collected and stored by Google per their settings.
- Technical Logs: Error logs, performance metrics, and diagnostic data for reliability and security.
3.4 Support & Communications
- Emails and support conversations (including attachments you send us).
4) Why We Use Your Data (Purposes & Legal Bases)
- Provide the Service & your account (Contract performance): authentication, sessions, saving and delivering logo assets.
- Security & fraud prevention (Legitimate interests / Legal obligations): protect accounts, prevent abuse, ensure integrity.
- Improve and analyze the Service (Consent where required / Legitimate interests): measure usage, fix bugs, enhance features using Google Analytics 4.
- Communicate with you (Contract / Legitimate interests / Consent): service updates, support responses, important notices.
- Legal compliance (Legal obligation): tax, accounting, regulatory requirements.
5) AI Research & Model Improvement
As described in our Terms of Use, certain uploaded assets may be used for internal AI research and product improvement under a separate license you grant us. Where feasible, we use anonymized and/or aggregated data and do not publicly redistribute your original files. You may have options to opt out of future training (see Terms/Data Controls).
8) Data Retention
We keep personal data only as long as necessary for the purposes stated above, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for longer-term analytics and Service improvement.
9) International Data Transfers
We may transfer, store, and process information outside your country of residence. Where required, we rely on lawful transfer mechanisms (e.g., EU Standard Contractual Clauses) and implement appropriate safeguards.
10) Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data;
- Object to or restrict certain processing;
- Data portability;
- Withdraw consent (where processing is based on consent);
- Lodge a complaint with a supervisory authority.