FAQ

Frequently Asked Questions

All about Sinqlo from auto generated asset kits to collaboration tools that keep your agency moving faster.

Why do designers and studios love using Sinqlo?

It saves hours on exports, client revisions and file hunting. One link, all formats, beautifully presented.

Can Sinqlo replace my shared folders or Drive links?

Yes, it’s designed to be your smarter, branded alternative to cloud folders, built specifically for design teams.

Does Sinqlo support my existing workflow?

Absolutely. Upload any logo or brand file and Sinqlo handles format conversion, previews and color extraction automatically.

Is Sinqlo only for logos?

No, it’s built for logos first, but easily scales to handle brand assets as illustrations.

What happens when I update a file?

Your Brand kit updates automatically, no re uploads, no new links. Every client always sees the latest version.

Why is packaging a logo such a pain and how does Sinqlo fix it?

Packaging a logo is slow, manual, and repetitive, exporting every format, color version and file type by hand.
Sinqlo automates all of it. Upload one SVG and it instantly generates every export, color variation and client ready file in seconds. What used to take hours now takes a click.

How are subscriptions and payments handled?

All subscriptions are managed securely through Stripe. You can choose monthly or annual billing and adjust plans as their workload grows. You’ll always see a clear breakdown before you pay and you can cancel anytime without penalty.

Can I cancel anytime?

Absolutely. No contracts, no hidden fees. Cancel whenever you like, and your account stays active until the end of the billing cycle.

How secure is Sinqlo?

Enterprise grade encryption and encrypted share links with granular access controls keep your files protected at every step.

What file formats can i deliver?

From one SVG, Sinqlo auto-creates a complete asset ZIP: PNG (web & social), PDF (print), WebP and optimized SVG. Every variation, ready instantly.

Do clients need an account?

No. Clients simply click your secure link, preview assets, and download the right files. No logins or tech hassle.

What is the Brand Link?

The Brand Link is a single, permanent URL that acts as the “live home” for your brand assets. Instead of sending bulky ZIP files or cluttered cloud folders that quickly become outdated, you provide a professional, web-based hub. It allows clients, teammates, and partners to view and download exactly what they need—from high-res logos to specific color codes—all in one beautifully organized place.

Can my team collaborate on logo projects?

Yes. On the Studio and Agency plans, invite teammates, assign roles and manage logos together in one shared workspace. Designers, PMs and account leads stay aligned on every client project.

How does Sinqlo help my design studio / agency deliver faster?

Sinqlo replaces ZIP chaos, email chains, and endless resends. Upload once, and deliver all formats with a single branded link. Clients self-serve their assets, saving your team hours on back-and-forth.

Can I export my data anytime?

Yes. Your data always belongs to you. You can export your logo files, brand kits, and client assets at any time, even if your subscription is paused or canceled.

Will I lose access to my projects if I cancel my plan?

No, your projects stay safe. After canceling your plan, you’ll still have read-only access for 90 days to view and export your work. After that period, your workspace will be archived, but you can restore everything instantly by reactivating your subscription.

Is my data locked into Sinqlo?

Never. We don’t believe in lock-ins. Sinqlo uses open formats (SVG, PDF, PNG, WEBP) so you can move your assets freely between tools or back them up offline.

Make a brand kit sharing page for every client that’s always current.

Set up your first brand kit in minutes. Share one link, deliver every format and never re-send a logo by email again.

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