FAQ

Frequently Asked Questions

How Sinqlo brand kits work for your team, your clients and their AI agents.

01

Brand kits & delivery

9 answers

What is a brand kit?

Everything a client needs to use their brand: logo variations in every format (SVG, PNG, PDF, WebP), colors, fonts and notes. In Sinqlo it lives on one brand kit page behind one Brand Link, and as a DESIGN.md file your AI agents can read.

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What happens when I update the logo?

Everything updates automatically. No re-uploads, no new links. Every client always sees the latest version, and so does every AI agent reading the kit.

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Do my clients need an account?

No. Clients click your link, preview the files and download what they need. No logins, no tech hassle.

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Why do designers and studios love using Sinqlo?

It saves hours on exports, client revisions and file hunting. One link, all formats, beautifully presented.

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Can Sinqlo replace my shared folders or Drive links?

Yes, it’s designed to be your smarter, branded alternative to cloud folders, built specifically for design teams.

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Why is packaging a logo such a pain and how does Sinqlo fix it?

Packaging a logo is slow, manual, and repetitive, exporting every format, color version and file type by hand.
Sinqlo automates all of it. Upload one SVG and it instantly generates every export, color variation and client ready file in seconds. What used to take hours now takes a click.

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What file formats can I deliver?

From one SVG, Sinqlo creates PNG for web and social, PDF for print, WebP and an optimized SVG, for every variation in the brand kit. No ZIP file to build.

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What is the Brand Link?

The Brand Link is a single, permanent URL that acts as the “live home” for your brand assets. Instead of sending bulky ZIP files or cluttered cloud folders that quickly become outdated, you provide a professional, web-based hub. It allows clients, teammates, and partners to view and download exactly what they need—from high-res logos to specific color codes—all in one beautifully organized place.

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How does Sinqlo help my design studio / agency deliver faster?

Sinqlo replaces ZIP chaos, email chains, and endless resends. Upload once, and deliver all formats with a single branded link. Clients self-serve their assets, saving your team hours on back-and-forth.

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02

AI agents & DESIGN.md

7 answers

What is an agent-ready brand kit?

A brand kit an AI agent can use without guessing. Logos are named by layout and color, colors carry roles, fonts are listed, and brand rules are plain sentences, all from one live source that updates when the kit does. Every Sinqlo brand kit is built this way. Agents can read it as a DESIGN.md file, through the Brand Link, or through Sinqlo MCP. DESIGN.md and MCP come with Studio and up.

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What is the DESIGN.md file?

One of the formats an agent-ready brand kit exports. It is a Markdown file that describes the kit for AI agents: the logo variations, colors and their roles, fonts, and your brand rules. You can get it three ways: download or copy it from the brand kit, pull it through Sinqlo MCP, or point an agent at its public URL. The public URL always serves the latest version, so when the kit changes, the file does too.

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How does an AI agent find the right brand kit?

By brand name or brand ID. The name works for everyday requests, like “use the Northwind kit.” When two clients have similar names, give the agent the brand ID and it gets that exact kit.

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Can my client’s AI agents read their brand kit?

Yes. Your client’s agents read the kit through its Brand Link. They don’t need a Sinqlo account or a plan. If the link is protected with an access code, the agent needs the code too.

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How do I connect Claude, Cursor, ChatGPT or Windsurf to Sinqlo?

Add your Sinqlo API key to the tool’s MCP settings. Once it’s connected, the agent can pull a whole brand kit, design tokens (CSS, Tailwind or JSON) and logo files just by asking for the brand.

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Which plans include MCP and the DESIGN.md file?

Studio and up. The plan applies to you, the studio that owns the brand kit. A client reading a kit through its Brand Link doesn’t need a plan or an account.

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Can AI agents change my brand kit?

No. Agents can read a brand kit but can’t edit it. Logos, colors, fonts and rules only change when you or your team change them in Sinqlo.

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03

Teams, workflow & security

3 answers

Does Sinqlo support my existing workflow?

Absolutely. Upload any logo or brand file and Sinqlo handles format conversion, previews and color extraction automatically.

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How secure is Sinqlo?

Your files are stored in the EU and encrypted in transit and at rest. Each account’s data is kept separate, and you can protect any Brand Link with an Access Code. We never use your logos to train AI. The details are on our security page.

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Can my team collaborate on logo projects?

Yes. On the Studio and Agency plans, invite teammates, assign roles and manage logos together in one shared workspace. Designers, PMs and account leads stay aligned on every client project.

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04

Plans, billing & your data

5 answers

How are subscriptions and payments handled?

All subscriptions are managed securely through Stripe. You can choose monthly or annual billing and adjust plans as their workload grows. You’ll always see a clear breakdown before you pay and you can cancel anytime without penalty.

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Can I cancel anytime?

Absolutely. No contracts, no hidden fees. Cancel whenever you like, and your account stays active until the end of the billing cycle.

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Can I export my data anytime?

Yes. Your data always belongs to you. You can export your logo files, brand kits, and client assets at any time, even if your subscription is paused or canceled.

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Will I lose access to my projects if I cancel my plan?

No, your projects stay safe. After canceling your plan, you’ll still have read-only access for 90 days to view and export your work. After that period, your workspace will be archived, but you can restore everything instantly by reactivating your subscription.

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Is my data locked into Sinqlo?

Never. We don’t believe in lock-ins. Sinqlo uses open formats (SVG, PDF, PNG, WEBP) so you can move your assets freely between tools or back them up offline.

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