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Terms of Use

Last updated

Effective date: 3 October 2025
Last updated: 14 October 2026

Terms navigation:
Who Can Use Sinqlo ·
Privacy & Data ·
Your Content ·
Copyright & Complaints ·
Acceptable Use ·
API, MCP, Connectors & AI Agents ·
Security ·
Termination & Your Data ·
Plans & Refunds ·
Disclaimers ·
Changes ·
Governing Law ·
General ·
Contact

Welcome to Sinqlo (the “Service”). Sinqlo helps designers, studios, and brands organize, manage, and deliver logo assets through one secure lifetime link. By accessing or using the Service, you agree to these Terms of Use (the “Terms”). If you do not agree, please discontinue use of the Service.

The Service is provided by iFRAME OE, Kristalli 1, 45221 Ioannina, Greece · VAT EL997861806 · GEMI 017053349000 · info@sinqlo.com · +30 26510 65744.

1) Who Can Use Sinqlo

You must be at least 16 years old to create an account or use the Service. When you sign up, you confirm that you meet this requirement. If we learn that an account belongs to someone under 16, we will close it and delete its data.

If you use Sinqlo on behalf of a company or other organisation, you confirm that you are authorised to accept these Terms for it.

2) Privacy & Data Protection

Your use of the Service is governed by our Privacy Policy. Where you use Sinqlo to process personal data of other people, such as clients, teammates or people you share with, our Data Processing Agreement applies and forms part of these Terms.

3) Your Content

You keep ownership. Logos, images, fonts, colours, guidelines and other files you upload (“Your Content”) stay yours. We don’t claim any ownership of them, we don’t sell them, and we don’t use them to train AI.

Our licence to run the Service. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, convert, resize, render and display Your Content, and to deliver it to the people and tools you choose, only as needed to provide the Service to you. This includes automatic conversions such as PNG, JPG, PDF or AI to SVG, image renditions, share links, and access through our integrations and API. The licence ends when you delete the content or your account, except for copies in backups, which are overwritten as described in section 8.

Your responsibility. You confirm that you own Your Content, or that you have all the rights, licences and permissions needed to upload it and to let us use it as described above. This includes logos of clients you work for and fonts you upload. We don’t review uploads before they are stored, and we aren’t responsible for Your Content.

What you must not upload. Content that infringes someone else’s copyright, trademark or other rights; content that is illegal; malware; or personal data in special categories (such as health data).

Removal. We may remove or disable access to Your Content if we receive a valid complaint about it, if we reasonably believe it breaks these Terms or the law, or if a court or authority requires it. We’ll tell you when we do, as described in section 4.

Indemnity. If you use the Service for business purposes, you agree to cover our reasonable costs, losses and legal fees arising from a third-party claim that Your Content infringes their rights or breaks the law. We’ll tell you promptly about any such claim and let you take part in the defence. This doesn’t apply where the claim is caused by our own fault, and it doesn’t limit any rights you have as a consumer.

4) Copyright & Content Complaints

If you believe content stored on Sinqlo infringes your copyright or other rights, or is otherwise illegal, email us at info@sinqlo.com with:

  1. The share link, or a clear description of where the content appears.
  2. What your rights are, or why the content is illegal.
  3. Your name and email address.
  4. A statement that you believe in good faith that the information in your complaint is accurate and complete.

We’ll confirm receipt, review the complaint promptly, and remove or disable the content if it is valid. We’ll tell the user who uploaded it what we did and why, and how they can respond. If they believe we made a mistake, they can reply to our email and we’ll look at it again. We’ll also tell you the outcome.

We close the accounts of users who repeatedly upload content that infringes others’ rights.

This process meets our obligations under the EU Digital Services Act (Regulation (EU) 2022/2065). Our point of contact for authorities and users under the DSA is info@sinqlo.com, in English or Greek.

5) Acceptable Use

  • No illegal, harmful, or unauthorized activities.
  • No attempts to disrupt, disable, or reverse-engineer the Service.
  • No uploading of malware, viruses, or harmful code.
  • No bypassing of security mechanisms or access controls.

6) API, MCP, Connectors and AI Agents

  • You are responsible for your API keys. Keep them secret. Anyone with a key can read all brands in your account. Teammates can create their own keys, and the account owner is responsible for every key created on the account.
  • You are responsible for the AI tools you connect and for what you do with their output. Check AI-generated material, such as social images, before you publish it.
  • Don’t use the API to scrape, resell, or overload the Service. We apply rate limits and may revoke keys or suspend access if they are misused.
  • We may change, limit or retire API and MCP features. Where we reasonably can, we’ll give notice of breaking changes.
  • Connectors and plugins depend on third-party services we don’t control. Their terms apply to your use of them, and we aren’t responsible for their availability or for what they do with data you send them.
  • You are responsible for where you send brand assets through a connector and for who can see them there.
  • When you share by email or QR code, you are responsible for who you send it to. Only email people you have a legitimate reason to contact, and never use sharing to send spam.

7) Security

We protect your content with encryption in transit and at rest, access controls that keep each account’s data separate, hashed API keys, rate limiting and security logging. No system is perfectly secure, but we work to protect your data and will tell you promptly if a breach affects you (see our Privacy Policy). Your content is never used for AI training.

8) Suspension, Termination & Your Data

You can stop using Sinqlo and delete your account at any time from Profile → Delete Account. Before you do, you can download your logos with bulk export.

We may suspend or terminate your account if you violate these Terms, put the Service or other users at risk, or if the law requires it. Unless the violation is serious or the law prevents it, we’ll give you notice and at least 14 days to export your content.

When an account is deleted, we permanently delete its content and account data. Backups are overwritten within 7 days. We keep invoices and billing records for as long as Greek tax law requires.

9) Plans, Payments & Refunds

Paid plans are billed in advance, monthly or yearly, through Stripe and renew automatically until you cancel. You can cancel at any time from Billing, and your plan stays active until the end of the period you’ve paid for.

Refunds: If you’re not happy with your first payment for a plan, email us within 14 days for a full refund. Apart from this, we don’t refund partial periods.

EU consumers: If you buy as a consumer in the EU, you have a 14-day right of withdrawal. By starting to use paid features straight away, you agree that the Service begins immediately. If you withdraw, you may be charged for the part already used.

Prices may change. We’ll email you at least 30 days before a new price applies to your subscription.

10) Disclaimers & Limitation of Liability

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties. We are not liable for indirect, incidental or consequential damages, such as lost profits or lost data. Our total liability is limited to the greater of the amounts you paid us in the preceding twelve (12) months or €100.

Nothing in these Terms limits liability for intent or gross negligence, for death or personal injury, or any liability or consumer right that cannot be limited by law.

11) Changes to these Terms

We may update these Terms. For material changes, we’ll email you at least 30 days before they take effect. If you don’t agree, you can delete your account before then. Continuing to use the Service after that date means you accept the updated Terms.

12) Governing Law & Venue

These Terms are governed by the laws of Greece. The courts of Ioannina shall have exclusive jurisdiction over any dispute arising out of or relating to the use of the Service.

13) General

If any part of these Terms is found unenforceable, the rest still applies. These Terms, the Privacy Policy and the Data Processing Agreement are the entire agreement between you and us about the Service. We’ll send notices to the email address on your account. Not enforcing a right doesn’t mean we’ve waived it.

14) Contact

Questions about these Terms? Contact us at info@sinqlo.com or +30 26510 65744.